Accessibility Statement

Poppy’s True Market is committed to ensuring that our website is accessible to individuals with disabilities and is in compliance with applicable federal and state accessibility laws, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act (where applicable), and relevant Florida accessibility standards.

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We strive to provide equal access to our digital content, products, and services for all users, regardless of physical, sensory, or cognitive ability.

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1. Our Commitment to Accessibility

We are dedicated to making our website accessible and usable for everyone. Our ongoing efforts are guided by a good-faith commitment to inclusive design and continuous improvement.

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2. Legal and Technical Standards

Poppy’s True Market aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C). These guidelines are recognized by courts and regulatory agencies as the primary technical standard for digital accessibility under the ADA.

Our accessibility program is designed to support compliance with:

• The Americans with Disabilities Act (ADA)

• Section 508 of the Rehabilitation Act (where applicable)

• Florida Civil Rights Act

• Other applicable state and federal regulations

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3. Accessibility Features

We have implemented and continue to enhance features that promote accessibility, including:

• Logical and consistent site navigation

• High-contrast and readable typography

• Alternative text for meaningful images

• Keyboard-operable functionality

• Screen reader compatibility

• Descriptive link text

• Mobile-responsive and adaptable layouts

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4. Ongoing Compliance Efforts

Accessibility is an ongoing process. Our compliance efforts include:

• Periodic accessibility evaluations and audits

• Remediation of identified barriers

• Website updates based on evolving standards

• Staff training on accessibility awareness

• Review of new content and features for accessibility

We make reasonable efforts to ensure that new and updated content is accessible upon publication.

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5. Third-Party Content and Platforms

Certain website features may rely on third-party tools, plugins, or integrations. While we encourage our vendors to meet accessibility standards, we cannot guarantee full accessibility of third-party content. We will make reasonable efforts to provide accessible alternatives when feasible.

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6. Feedback, Support, and Accommodation Requests

We welcome feedback and accommodation requests related to website accessibility. If you experience difficulty accessing any part of our website, please contact us:

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Email: Abigail@Poppystruemarket.com      Phone: (386) 268 7725

Mailing Address: 802 East Moody Blvd. – Bunnell, Florida 32110

When contacting us, please include:

• Your name and preferred contact method

• A description of the accessibility concern

• The specific page or feature involved

• Any assistive technology used (if applicable)

We will make reasonable efforts to respond promptly and to provide appropriate auxiliary aids or alternative access when necessary.

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7. Alternative Access Methods

If digital access is not possible, we are committed to providing information, products, and services through alternative means, including telephone assistance, email support, or in-person service when available.

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8. Policy Updates

This Accessibility Statement may be updated periodically to reflect changes in laws, standards, or our practices. Updates will be posted on this page with a revised effective date.